Defense Travel Management Office - The DoD Center for Travel Excellenceimage of a map with lines representing travel routes
green light DTS is available.    green light EWTS is available.    Login to DTS
Home > RSS Feeds > Missing Receipts in DTS

Missing Receipts in DTS

On or about July 28, 2017, DTS encountered file system issues that caused missing receipts in DTS travel documents.  DTS system engineers continue to implement a process to restore for missing receipts, however, until this process can be completed, AOs and travelers should take the following action for documents currently in a routing status:

1.  Check for receipts/substantiating records.

2.  If missing, re-load (via fax or upload) all receipts/substantiating records to allow proper review.

For travel documents that have completed processing, receipts will eventually be restored so there is no need to re-attach them.

At this time, substantiating records (receipts) functionality for all document processing is working. 

Email this article
Connect:    RSS RSS Feeds        Coming soon