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Excellence in Practice Awards 2013

THE ICON: United States Special Operations Command

The Icon Award recognizes a major command or agency whose strategies and tactics enhance their travel program capabilities for their subordinate sites. 

This year’s recipient is the United States Special Operations Command (USSOCOM). USSOCOM’s 2 Lead Defense Travel Administrators (LDTAs) and 70 Organization Defense Travel Administrators service more than 3,000 customers spread across a diverse geographical area.  The USSOCOM LDTAs adeptly manage their travel program through standardized processes and proactive travel training.  In FY 2012, the USSOCOM DTAs successfully conducted a DTS reorganization from the Air Force/MacDill AFB DTS organizational hierarchy to the Joint Command DTS organizational hierarchy.  They simultaneously drafted and published USSOCOM’s local business rules, which incorporated input from USSOCOM’s leadership and the most common items found in audits conducted by the LDTAs and the USSOCOM Inspector General.  The USSOCOM DTA team also employs training strategies compatible with the diverse needs of its customers.  Through a hybrid training model of classroom and virtual training, DTAs are able to offer regular training for Authorizing Officials and travelers across the globe through its USSOCOM DTS Portal. Through its superb management of a complicated travel program, the USSOCOM exemplifies what it means to be an icon in the Department of Defense.



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