Excellence in Practice Awards 2015
THE CHAMPION: Ms. D. Zabava
The Champion Award recognizes a Lead Defense Travel Administrator (LDTA) whose wisdom, guidance, and commitment to their Organization DTAs (ODTAs) has made a fundamental and long-term positive impact on their travel program.
This year’s recipient is Ms. D. Zabava for her support to the United States Army North (USANORTH) - Fifth Army.
As the LDTA of USANORTH - Fifth Army, Ms. Zabava assisted over 500 travelers, 50 Authorizing Officials, and 20 ODTAs in both a DoD civilian employee and a U.S. Army reservist capacity.�� In both roles, Ms. Zabava was applauded for her eye to efficiencies, her teaching ability, and her positive, can-do attitude.
Ms. Zabava actively monitored her organization’s travel to identify trends that required corrective action.�� In one notable example, she noticed that travelers going to the same country were committing the same types of errors, so she provided hands-on training to travelers and AOs to prevent similar mistakes.�� In another situation, when Ms. Zabava noticed that her organization’s ODTAs spent a considerable length of time to create new lines of accounting for the new fiscal year, she developed a more-streamlined process that saved time and resulted in greater interface accuracy between DTS and GFEBS.
Ms. Zabava has been described as someone who “never passed up a teaching moment,” which she displayed through her mentoring and teaching to ODTAs, AOs, and travelers alike.�� She provided her ODTAs with recurring in-person and virtual training to address contemporary organizational travel trends and regulatory changes.�� Her training plan worked - USANORTH - Fifth Army exceeded its audit readiness goals due to her efforts.�� Furthermore, Ms. Zabava’s positive attitude and ambition motivated USANORTH - Fifth Army’s ODTAs to identify efficiencies within their area of purview, improve internal communication, and expand travel training in the organization.
Ms. Zabavas’s efforts to improve USANORTH - Fifth Army’s travel program - and the personnel that support it - truly demonstrate that she encompasses the essence of a champion.