DTS Status: 6-Hour Downtime on 4/28
(updated 4/21/17) Due to system maintenance, DTS will be unavailable for 6 hours beginning at 2300 EST on Friday, April 28, 2017.
A software release was implemented in DTS on April 14, 2017 that continues incremental implementation of updates to the system's Java Framework. A complete description of release contents is available at: http://www.defensetravel.dod.mil/DTSOutreach/Software_Maintenance_Release_11APR17_FY17.pdf.
System Problem Report Listing Available
For a current list of System Problem Reports (SPRs) and associated workaround information, see the SIM in Passport. If you do not have access to SIM and would like workaround information, create a TAC ticket requesting access to SIM account. To access the tool, you must have a TraX account.
Report Issues to the Travel Assistance Center Users that experience issues with the system should contact the Travel Assistance Center (TAC). The TAC can be reached by submitting a help ticket online through the "Tickets" section of TraX (www. defensetravel.dod.mil/Passport) or by calling 1-888-Help1Go. If calling from overseas, use DSN to dial directly.