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Excellence in Practice Award Winners

Excellence in Practice Awards 2017 – THE CHAMPION:  TSgt. Chris Moore, Osan Air Base, Korea, USAF

The Champion Award recognizes a Lead Defense Travel Administrator (LDTA) whose wisdom, guidance, and commitment to their Organization DTAs (ODTAs) has made a fundamental and long-term positive impact on their travel program.

The Champion Award recognizes a Lead Defense Travel Administrator whose wisdom, guidance, and commitment to their Organization DTAs has made a fundamental and long-­‐term positive impact on their travel program.  This year's recipient is TSgt Chris Moore for support of Osan Air Base, Korea, USAF.

As the primary Lead Defense Travel Administrator (LDTA) for Osan Air Base, Korea, TSgt C. Moore oversees a team that provides support for more than 9,500 civilian, military and foreign na9onals. His oversight extends to over 50 Organizational Defense Travel Administrators (ODTAs), over 150 Approving Officials (AOs), and 20 Finance DTAs (FDTAs). His expanded scope extends to all 51st FW, 7th AF, and 123 Geographically Separated Units (GSUs). TSgt Moore's professionalism, knowledge, and a4tude ensure the con9nued success of the base DTS program.

TSgt C. Moore's invaluable knowledge and leadership was evident when he resurrected the base DTS program.  He   created new standard opera-ng procedures, establishing a coalition between AOs, FDTAs, and First Sergeants to streamline all voucher approval processes. This created a more efficient and 5mely response to outstanding travel orders, eliminating a yearlong backlog for unsubmi5ed vouchers and military pay entitlements. He had a clear vision when he built a six-­‐man team specifically designed to ensure accurate and 3mely travel voucher approval within 48 hours of voucher submission.   He was also instrumental in authoring the local DTS policy, and redefining Approving Offcial standard opera0ng procedures, which led to aver0ng $55k in DTS travel debts. Within a matter of months of arriving at Osan, his team was supporting, guiding, and validating more than 200 AOs and providing extraordinary customer service. His team has been lauded countless times for their efforts, knowledge, and professionalism.

TSgt Moore is truly dedicated to ensuring the success of the DTS program. He ensures quarterly training is conducted for all AOs, holding in-­‐person training sessions and training via email and phone.

His efforts culminated in his team being named PACAF Team of the month and the 51st Comptroller Squadron being named Organization of the year, 2016. His professionalism and countless hours dedicated to the success of the DTS program and to Team Osan's AOs have been vital in the con0nued improvement of the program. From solving the toughest questions to ensuring that his team is fully compliant and knowledgeable, TSgt Moore has shown that customer service is the top priority of being an LDTA.

 

 

     
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