Defense Travel Management Office - The DoD Center for Travel Excellenceimage of a map with lines representing travel routes
green light DTS is available.    green light EWTS is available.    Login to DTS

Government Travel Charge Card


Customer Service Support graphics showing contact information www.transactionservices.citigroup.com/
         
Programs & Services > Government Travel Charge Card > Agency Program Coordinators
Quick Links iconQuick Links
and Resources
 DTS CBA Service/Agency Representatives



CitiDirect EAS

2014 GSA Virtual Training Forum

Agency Program Coordinators

Agency Program Coordinators (APCs) are responsible to their respective DoD Component Program Manager for program execution and management. The APCs are responsible for the day-to-day operations of the DoD travel card program. Each APC, in conjunction with the card contractor, shall maintain an up-to-date list of all current cardholders and accounts to include information such as account names, account numbers, addresses, and telephone numbers.

CitiDirect® - Electronic Access System (EAS)

CitiDirect® EAS consists of two parts, Citi Custom Reporting System (CCRS) and Citi Card Management System (CCMS). CCRS is a secured web-based tool designed to provide APCs with the ability to access, navigate, and explore relational data and make key business decisions in real-time. CCMS allows APCs and cardholders to effectively manage accounts. Click here to access CitiDirect® EAS.

Training

The following training is available for APCs:

  • Travel Card Program Management (mandatory)
  • Travel Card Program (Travel Card 101)
  • CitiDirect® EAS: CitiManager, CCMS and CCRS (web-based)
  • CitiDirect® EAS (instructor led at various locations)

All training, except CitiDirect EAS web-based training, is available through Travel Explorer (TraX).

CitiDirect® EAS web based training courses are offered on Citi's Commercial Card Learning and System Support platform (CLASS). Click here to access CLASS. After logging in to CitiDirect®, select CLASS under Web Tools.

In addition, Citibank offers onsite training at no cost for agencies meeting the required minimum participation level of 20 or more. Training consists of an 8-hour hands-on classroom session. Click here if you are interested in hosting CitiDirect® EAS training at your base or installation.

 

     
Connect:    RSS RSS Feeds        Coming soon
Podcasts